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Process Consulting

Process consulting brings proven practices to the Hospital reducing overall cost of running the hospital, increasing Patient satisfaction, solving problem using advanced technologies such as IoT, and becoming process centric.

Process consulting brings proven practices to the Hospital reducing overall cost of running the hospital, increasing Patient satisfaction, solving problem using advanced technologies such as IoT, and becoming process centric. Typically Hospital running cost is directly proportional to Patient foot fall and overall profits grow marginally with time. Using process centric approach the Hospital can achieve economies of scale. KareXpert can bring these expertise as part of this service.

Features

Online Patient Process

Patient process for accessing the healthcare services using Mobile App, Hopspital Website, Google Search, Facebook and other social media is defined and implemented.

Walk-in Patient Process

Walk-in Patient process using Unified registration desk brings rich patient experience saving the queue time and avail all types of services by single desk.

IPD Patient Process

IPD Patient process enables 24x7 online Patient medical reports and treatment updates for the Patient family. This saves rush of attendants and inquiries with nurse.

Patient Discovery Process

Patient selection of Hospital or Doctor is the fundamental step for Patient Discovery platforms. This requires information about Hospital facilities and Doctors details. This brings new patient to the providers.

Patient Call Center Process

Patient call center process enables 24x7 access to Hospital registration desk regardless of the hopsital attendant timing. This brings huge satisfaction to the patient.

Benefits

Increase Patient Satisfaction

Both inbound and outbound call center services improves quality of service.

Reduce Hospital Running Cost

Our customer care executive manages and provides solutions to patient queries.

Increase Patient Footfall

It is easier to manage client/customer queries with call center support.

Process Based Operation

End to end Hospital operation requires deep expertise and best practices to achieve operational efficiency.

Our Customers

Getting Started

Step 1

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Step 2

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Step 3

Start building with KareXpert

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